Arbitration Request

ArbitratorThe Tehama County Association of Realtors® (TCAOR) provides various services to assist their Members, their member’s clients and the public in the resolution of disputes. By virtue of becoming and remaining a Member of the Tehama County Association of Realtors®, Members agree to abide by the Association bylaws and the REALTOR® Code of Ethics. The dispute resolution system (DRS) of TCAOR helps settle differences between sellers and buyers, and between consumers and real estate practitioners through the ombudsman program, mediation and in some arbitration situations. The DRS is a means of resolving disputes out of court. Working toward dispute resolution through mediation can improve understanding between real estate professionals and their clients, and provide an alternative to costly and time-consuming legal procedures. The DRS is a serious effort to design workable and fair alternatives to traditional civil litigation, thereby discouraging frivolous complaints.

Role of Association Staff

The Association’s paid professional staff members are not lawyers. The Professional Standards Coordinator is responsible for ensuring that the professional standards process of paperwork administration, notifications, correspondence, and maintenance of the confidential case files is done in a timely and efficient manner according to the policies and procedures set forth in the California and National Association of REALTORS® Professional Standards manuals. The staff is not allowed to dispense legal advice or counsel you on your case.

The entire arbitration complaint process usually takes a minimum of 75 days but may take longer. It is the ultimate duty of staff to ensure due process to all parties. You can assist staff by making sure that additional requests for information and any pertinent deadlines in the process are responded to in a timely manner.

For more information please click the link below.

Ethics Complaints Arbitration Request

If you have procedural questions about requesting arbitration, please contact the Association Executive at
(530) 529-0430 or at mls@tcaor.com.